[Resolved]  HDFC Bank — nris misled by hdfc relationship manager

Address:

New Delhi, Delhi, 110092

My all accounts were opened with hdfc and are maintained in preferred category, keeping my track record and group. I had been in long relationship with hdfc and finding issues for our nre/nro accounts. Having been attempted for several times to resolve them on emails/calls/watsapp/messages, even received promises on email to reverse all the bank charges, i finally decided to close my accounts and my family may also decided to close all accounts who are banking with hdfc since 20 years.

I got surprised, how hdfc is not able to help their customer to make a good relationship after attempting so many times from my side.

I have visited last year to close my accounts, they have not processed my application and told me to thaey are moving them to preferred no charges will be deducted. After a month they start charging on the account. I have been in communication with relationship manager for months but he was unable to fix that issue and then i decided to close the accounts. This year when i came to hdfc to close they said you have to pay these charges. Why i will pay the charges if i have requested to close them a year before.

I have emails communication that how the relationship manager misleaded me.

Still looking how i should close accounts with hdfc.