HDFC Bank — Nwd dec chg

sprabaka

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560060
Website:	www.hdfcbank.com

Amount 28.51 is getting deducted with the description NWD DEC CHG (ATM Withdrawal charges) eventhough my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from ATM other than HDFC. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this.
Should I get my money Back?

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

Request you to mail us your concerns at [protected]@hdfcbank.com with your account and contact details. Kindly mention the reference id TTU[protected] in subject line for us to track your email. Will check and get back to you.

- Anay
HDFC Bank Customer Assistance