HDFC Bank — Nwd dec chg | |||
I have transacted 1000 rs from axis ATM with hdfc bank ATM 1st time in this month but i have charged 28 rs (NWD DECCHG 02-05-16 CARDEND 030516) for withdraw money. And my a/c is also salary a/c [protected]. Was this information helpful? | |||
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We wish to clarify that the debit mentioned by you peratain to ATM Declined charges and not ATM withdrawal charges.
We would like to inform you that when you use your HDFC Bank Debit Card at other Bank ATMs within / outside India or at a merchant outlet outside India, and the transaction gets declined due to insufficient funds in your account, the charges of Rs. 25 per transaction plus taxes are levied.
As per our records, such declined transaction was attempted on May 02, 2016 for which these charges of Rs. 28.75 were levied to you on June 29, 2016.
Please visit the URL below to know the fees and charges applicable to your account:
http://www.hdfcbank.com/personal/fees_charges/fees_charges
For any further clarification or assistance please feel free to contact our Phonebanking Team or write to us at [protected]@hdfcbank.com.
-Natasha
HDFC Bank Customer Assistance.