HDFC Bank — Old notes deposit - Asking POA document for Rs 500 x 2

Address:

Bangalore, Karnataka, 560016

Yesterday, 28 December 2016, I went to deposit 2 notes of Rs 500 denomination (old notes) at HDFC Bank (Marathalli Branch, Bangalore). I was denied saying I need to produce Proof of Address (POA). As I know, only Proof of Identity was only needed. Even after telling them this, they did not accept the old notes for deposit. They are saying that RBI circular says do not accept old notes without POA even for Rs 1000 (2 Rs 500 notes). I read today on economic times sites that, even if the account in not fully KYC compliant, Banks should accept old notes upto Rs 50, 000 and only Proof of identity (POI) document is required to be produced. As currently I do not have a POA document with me, those notes cannot be deposited. I am clueless of what I should do next. And last date for deposit of old notes is very close. Please help.