[Resolved] HDFC Bank — One Assist

Shriram Jhawar

from Chirala, Andhra Pradesh

Address:	Hyderabad, Andhra Pradesh, 500019
Website:	www.oneassist.in

Why am I deducted Rs. 1299 from my account without my permission?? I didn't even opt for One Assist, god only knows from where you got the idea of activating it. I want it to be removed and my money should be credited back to my savings account or else consequences will be perilous.
My HDFC savings account : [protected]
One Assist relationship number: 1749554

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Apr 24, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 22, 2017

HDFC Bank Customer Care's response Dear Customer,

We have responded on your email vide ref :[protected] on March 20, 2017.

-Bejoy
HDFC Bank Customer Assistance

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Comments

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Dear Shriram,

Greetings from OneAssist...!

As per your request we have cancelled your plan vide service request No.1834990 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Deepali

Team OneAssist

Shriram Jhawar

from Chirala, Andhra Pradesh

Thank you Deepali, I'm looking forward for the refund amount.