[Resolved] HDFC Bank — one assist membership

[Resolved] HDFC Bank — one assist membership

M Madan Dusad

I am an hdfc bank credit card holder. The bank auto debits 1150/- for this service yearly. I am not interested in this service. I called so many times to the bank to cancel the service but nothing worked. I want to cancel this service and want the refund. Name : madan lal dusad Relationship no.: 868394 Plan name : enhanced wa power single plan Email id : [protected]@hotmail.com Credit card last digit number : 0530 Was this information helpful? No (0) Yes (0)
Aug 9, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint.
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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Dear Madan lal dusad, We regret the inconvenience caused. Rest assured, we have forwarded your case to the concerned team and they shall get in touch with you - Swarali, Team OneAssist.

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Dear Madan lal dusad, As per the update, our executive spoke to you. We have done the cancellation of the plan and the refund for the same shall be reflected in your account within 5 - 7 working days. We sincerely hope that you and your family are safe during these testing times - Swarali, Team OneAssist.