[Resolved] HDFC Bank — one assist membership charges without consent.

Niranter Sitaram Sharma

from Chandigarh, Chandigarh

Address:

KPL COLONY, 144529

Cancellation of one assist membership

I am a hdfc bank credit card holder. The bank has updated my account and has asked for a payment of rs. 1899/- for one assist membership from my credit card number ending with 3266 without my concern and even insisting that we do not want it. This is the 2nd year happening with me. I am not at all interested in this service and don't want this membership any more. So cancel the membership and refund this debited amount.

Oneassist relationship number : 2563897
Name :- shallu sharma
Mobile no. :- [protected]
Credit card number ending :- 3266

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Aug 6, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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Comments

siva prasad kk

from Mattanur, Kerala

On 08th august i tried to pay one of my consumer loan thru Payzaap. But i have used an expired link to pay my EMI.the amount got deducted from my Indusind bank account and not yet refunded.
Please refund the amount to my source bank.

Kddalvi

from Mumbai, Maharashtra

Dear Bank,
I have applied for credit card on 14th aug 2019 but recently have checked the credit card status as decline.
I am more than 3 years customer with hdfc bank and accepting positve response on this, branch staff not able to ans on this query
Thanks in advance

tonu10401

from Mumbai, Maharashtra

We loss my credit card we do not get my credit card number so we can anable to make payment of credit card the collection agency are not interested in since 2 months. I don't how much payment due and where the payment deposit.we are harassment since 2 months.

sunilsaharan285

from Rajsamand, Rajasthan

Rechake my detele application no. 19G[protected]OA please chake

Hamsaveni krishna

from Delhi, Delhi

Please change my mobile number becoz my old number its not working now my old mobile number is [protected], now i m going to change this number, [protected] now this is my new number please kindly change and give this number

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Dear Shallu,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist