[Resolved] HDFC Bank — one assist plan

[Resolved] HDFC Bank — one assist plan - cancellation and refund

T Thejus N from Bengaluru, Karnataka

I received a call from one assist saying they are from hdfc bank (Firstly please share the information to the customers accurately). Offering me a a lifetime free membership. Even when i told them my card is already on life time free membership. Please stop scamming people of money. Please do the needful cancel the plan and refund the money thank you. Credit card number ending xx1841 Was this information helpful? No (0) Yes (0)
Sep 6, 2019 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint.
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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Dear Thejus,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist