[Resolved]  HDFC Bank — Online offers in netbanking

I'm Sudheer from Bangalore and I ordered a Provogue watch as part of an HDFC mobile banking offer. I have Ordered watch seeing add from [protected]@hdfcbank.net and order status showing delivered but I haven't received any item. When I tried to contact their customer care phone numbers, no one attends the call. There is no reply for the numerous emails I sent. No reply on the posts on their FB page. No reply for the tweets. Highly pathetic customer service. HDFC should also take responsibility for partnering with such fake vendors and cheating their own customers. I can see HDFC Bank has to take the responsibility and need to get out of this kind of partners. I saw similar posts on Provogue FB page and I feel that Provogue.com is cheating online buyers on a large scale. High time this scam is stopped. My Order order no[protected] and amount deducted from HDFC Bank account so HDFC bank has to solve this issue.
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Aug 8, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
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Dear Customer,
We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your account number/ Credit card, Date and amount of transaction and the reference ID TTU[protected]. A bank representative shall contact you as soon as we receive this information.


Manoj
HDFC Bank Customer Assistance

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