HDFC Bank — Online policy got canceled due to HDFC Life system technical issue and NO money got return as of now (2 months )

Address:Pune, Maharashtra, 411014
Website:onlineinsurance.hdfclife.com

Online policy got canceled due to HDFC Life system technical issue and NO money refund as of now (2 months)

#30 Nov 2016
I tried to purchase 2 policies from HDFC, but facing trouble in their system.
(When I submit the Proposal form it says " There is an error. Please try after sometime." )
Policy details for me :
[protected],[protected]

Policy details for my spouse:
[protected],[protected]

#20 Dec 2016
After lots of email, calls and wasting almost a month I request them to cancel my policies and return money!
To which they (Aniket Lawate | Associate Manager | Closure Desk - Online Team | HDFCLife) replied as cancellation accepted and my money will returned in 8-10 working days.
But no money returns as of now (more than 2 months as I am writing)
Email IDs i wrote to :, , "Preeti Singh"

Cell numbers:
[protected]
[protected]
Aniket[protected] /
Persons I spoke on the call: Pawan, Rasjeet and lot many

#06 Feb 2017
Till todays I have wrote numbers of email to stake holders and done dozens of calls. Still I see no firm progress ware made neither any sensible answer given to me!
Few Complaint #: [protected], [protected], [protected]
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