[Resolved] HDFC Bank — Opening of salary account | |
I recently relocated to Bangalore and decided to open a salary account with HDFC. Their website mentions the process is very simple and can be done online as well. Yet, as it was Saturday, for better clarity I decided to open with the nearest branch, HDFC Green Glenn Layout branch in Bellandur. This was my first visit. They said they don't open salary account and I'll have to visit a particular branch with which my company had account. I tried to reason but they were not willing to help me. So I took the the other branch details from them and went there on Monday. HDFC ITPL road branch. I asked for the process here and after waiting for sometime they told me that the concerened person is not here. I said okay and decided to come on Tuesday. I had all the documents including employement letter proof. So then I came on Tuesday, the lady who told me that concerened person wasn't there, was the person who started the process. After examining things she said I have to get a different person's sign on emplyement letter. I asked her to verify things once again so that I don't need to come fourth time. I was losing patience but decided to still give a try once as I had heard "good things" about HDFC. Today, Thursday, I went again with the required signature and was finally hoping to open an account. Everything was going fine when again the same lady told me that the content of employment letter is not what they wanted and they cannot open the account until then. Twice i had showed her the letter and she didn't notice that. Third time she is telling me. I travelled from Bellandur to ITPL three times just for opening an account. I want people to know that the bank maybe good from outside but the employees are worse than nationalised bank. Never having any kind of dealing with HDFC ever. Was this information helpful? | |
May 22, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Apr 21, 2017 HDFC Bank Customer Care's response Dear Customer, I request you to share your complete issue, Application number and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better. -Bejoy HDFC Bank Customer Assistance | |
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Comments
The officer who was responsible is Hemalata, Welcome desk, HDFC ITPL road branch. Do take some action.
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