HDFC Bank — OTP not being sent to International number

HDFC Bank — OTP not being sent to International number

G Gagsgags Jun 21, 2022 Jun 21, 2022 This thread was updated on Jun 21, 2022

This issue was there last year as well but was resolved once I used my Rupay debit card in India on my visit there. The issue has again started as it has been over a year since last debit card usage. OTP for mobile should not be linked with debit card usage. Very stupid policy. Please send OTPs so that one can easily operate one's own account. Was this information helpful? No (0) Yes (0)
HDFC Bank customer support has been notified about the posted complaint.
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HDFC Bank Customer Care

from Mumbai, Maharashtra

Jun 21, 2022

Verified Support

"Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance "