[Resolved]  HDFC Bank — otp thru email for password does not work

Address:411001

When password is forgotten for hdfc bank, the retrieval is most horrific.
The sms works at fast pace, however email does not come, irrespective of what we do.

Several times this issue is raised with hdfc bank, kalpataru garden pune branch as well as by email, but no response to this issue

Even today dated 31 may 2019, i have been struggling to get the password otp on email however since last few hours no amount of efforts is yielding any result.

The sms comes in,
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Jul 3, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 31, 2019
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance
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