HDFC Bank — Over a week to clear a cheque.

HDFC Bank — Over a week to clear a cheque.

S starlite 77

This is to inform you that a cheque was issued to me on the 6th of April and the cheque has still not been cleared yet it's the 16th of April. The funds have been debited from the issuers account. I have contacted my RM only to him tell me I have to contact the branch that the cheque was deposited. I am not in any position to chase around for a cheque due to health reasons and being immobile. Also the branch does not answer calls. Extremely frustrating . I have an NRO account with HDFC I think I might just pull out . Was this information helpful? No (0) Yes (0)
HDFC Bank customer support has been notified about the posted complaint.
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starlite 77

I have now come to understand that I had to personally deposit the cheque and fill out the nro customer declaration form. Why was the cheque accepted in the first place and why was the money debited from the issuers account?? Why has nobody still not called me to explain why my cheque is not cleared yet??? .

HDFC Bank Customer Care

from Mumbai, Maharashtra

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HDFC Bank Customer Assistance