[Resolved] HDFC Bank — over interest

Pilassery

from Chittur, Kerala

Address:	Kozhikode, Kerala, 673317
Website:	Hdfc

Sir, i am using hdfc credit card more than 2yrs yet last 5- 6 month am late to pay on time but company apply heavy interest on my credit card and the tele callers of company is call more than 7-8times a day and shout to me. I feel hdfc cheating to me give high penalty i would like to close the credit card with two payments but company ready to it and apply high penalty on my account please do needful am totally disappointed on this issue. All my saving are pay to them but not able to close the account

Sibi. P
[protected]

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Jan 6, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 30, 2018

HDFC Bank Customer Care's response Dear Customer,

Basis your post, we have taken a detailed review of your card account and we again wish to inform you that in the event of non receipt of payment, delayed payment or payment less than the total minimum amount due the applicable late payment charges/finance charges would be levied to the card account. You will appreciate that the bank charges levied is legitimate and in accordance with the Schedule of Charges shared along with the Most Important Terms & Conditions as well as on the reverse of the credit card statement. We request you to effect immediate payment towards your card dues to avoid invalidation of your card account and levy of further charges.

-Zubin
HDFC Bank Customer Assistance