[Resolved] HDFC Bank — overlimit fee

Richarito

from Chennai, Tamil Nadu

Address:

Velachery, Chennai, Tamil Nadu, 600042

I have hdfc credit card with overlimit of rs 30000. As of now, i used rs. 29965 and i still have rs 35 in limit. This month, feb 23, 2019, my credit statement indicated rs 500 for overlimit fee. My question is i didn't exceeds my total credit limit and i didn't have any pending due amount (Except last statement bal. Rs 4870 for monthly emi) why i was charge overlimit fee without exceeding credit limit.

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Mar 29, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 26, 2019

HDFC Bank Customer Care's response Dear Customer,

We wish to clarify that, when the outstanding on your card account exceeds your assigned credit limit, an over-limit fee of 2.5% of the amount exceeded the limit subject to a minimum of Rs.500.00 plus GST would get levied. We suggest you to henceforth make use of your card within the assigned credit limit to avoid being a levy of charges. You may refer to the below link for details of the same. https://goo.gl/xmo9dk

-Anay
HDFC Bank Customer Assistance