[Resolved]  HDFC Bank — overseas direct investment (odi submission)

Address:Chennai, Tamil Nadu, 600116

Hello,

We submitted a ODI application to RBI via HDFC bank on[protected] but till date (06/7/2018) it was not submitted to RBI, its been 8 months, the problem is they kept asking for the same details which we submitted them from the beginning. The problem is no body has knowledge and they people working at HDFC ODI section are very careless they dont even care about the time e.t.c. When we tried asking like how many times do we need to submit the same details again and again their single reply is they do not know, then my question is why did they received application from us if they do not know how to do e.t.c. Its a really very worst experience with HDFC and we really want to share this experience with other vendors who are looking for ODI through HDFC for sure and we are also planning to close the current account HDFC due to their carelessness and inexperienced staff and lazy attitute. 8 months is a lot more time and still they are asking for the same details again and again,
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Aug 6, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 06, 2018
HDFC Bank Customer Care's response
Dear Customer,

We request you to write to [protected]@hdfcbank.com mentioning the issue along with the complete address of the branch (from below URL) where the request was submitted, to enable us to assist you further. https://www.hdfcbank.com/branch-atm-locator

-Manoj
HDFC Bank Customer Assistance
Complaint comments 

Comments

Hi team,

Inhave charged with wrong amount. Branch people tild me that card is free no charges apply on it. Can you explain why i have charged below amount.

Withdrawal236.00
Cheque/Ref No.MIR[protected]
NarrationCard Re-issuance Fee 220618-MIR[protected]
Value Date26 Jun 2018

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