[Resolved] HDFC Bank — payment

shiva100

Address:

Bangalore, Karnataka

Hi

I have settlement letter valid till july 2019 and i paid 1 installment and ready pay to remaining however my savings account has been put on hold impacting other ecs without intimation

The reason behind holding payment of settlement letter would be two things

1) hdfc collection guys keep harrasing my neigbhours friends, office collegues indicating i am upscond without paying anything. However i am keep intact with hdfc guys and paid the first emi as well

2) hdfc collection department promised there wont be any oustanding as the settlemet leet has been issued however i could see my card balance was increasing

As i have premium banking with hdfc for more than 10 years and without intimation keeping the account hold will not be good from bank perspective. I am keep getting different numbers on whatspp asking for minimum due's when i have made settlemet letter. I am ready to close this in one installment and looking forward to have fair support on this one. When i try to call julie from hdfc collection manager she switched off her mobile
Card number [protected]

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May 20, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Apr 12, 2019

Updated by shiva100 I have got a settlement letter of 2.22L and paid 1st installment and ready to pay remaining as i have validity till july 2019 but my acc has been put on Lein for 272000. Please check and update so that i can pay the balance as per the attachment . The lein on the acc has to be released as well

Verified Support

Apr 12, 2019

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Nadia
HDFC Bank Customer Assistance

Apr 16, 2019

Updated by shiva100 No response yet . i tried reaching collection agencies multiple times and they are disconnecting the call purposefully .One of the person says its their turn since they put my account on lein . This looks strange that Bangalore collection agency disconnects call when i am ready to pay . This looks they are taking revenge and HDF should warn this kind of behvaiours .I have HDFC, account for 11 years and all my family members have that and this kind of Behvaiour really puts HDFC down