HDFC Bank — payment for registration of home using grips

Address:

Kolkata, West Bengal, 700052

I have made a payment in grips for registration of my new home. The amount is debited from my account. But the e-challan is not generated. When ever i am checking the status of my transaction through the site"https://wbifms.gov.in/GRIPS/grn_status.do" using my grn number it is showing "transaction pendingg - payment not reported by bank. Please contact the bank."
Please resolve this as soon as possible.