[Resolved]  HDFC Bank Payment Gateway — amount deducted but ignou re-registration form not processed

Sir, today i was filling my ignou re-registration form for the session 2020, while doing that i have to do a payment of ₹2400, i have selected the hdfc gateway for that and then selected payment through upi mode of your gateway after that a page redirected me to enter my upi pin in my upi android apk after which payment was supposed to be completed and form should have been submitted but my money got deducted and ignou says that no such payment was done. Also no refund has been made till now. That's my problem sir.

Please suggest any solution regarding this..
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Aug 8, 2021
Complaint marked as Resolved 
 
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Dear Customer,

We'll just need a few details to help you. Please click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Preethi
HDFC Bank Customer Assistance

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