[Resolved] HDFC Bank — payment not received

mjha116

Address:	Gautam Buddh Nagar, Uttar Pradesh
Website:	www.hdfcbank.com

I tried to withdraw an amount of rs.500/- in december, 2017 from debit card from noida sec-144 oxygen campus from city bank atm, but i haven't received the money, but got a message about deduction of rs. 500/- from my account.
I checked with hdfc customer care, and told them my issue, and after checking, they said the amount would be refunded with 15 days.
When consulted after 15 days, they said the issue is still in process.
I have checked with them multiple times, but they told it may take 10-15 days and is in process.
The request number is - delq[protected]

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May 13, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 02, 2018

HDFC Bank Customer Care's response Dear Customer,

Kindly email us at [protected]@hdfcbank.com and share us your mobile number, account number and date and amount of the transaction so that we can check and assist you with your query.

-Manoj
HDFC Bank Customer Assistance