[Resolved] HDFC Bank — payment unsuccessful for deducted amount

Rashmi Kumari Verma

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

Amount of rs15177 is deducted from my account but the payment is not done successfully. Kindly check and let me know in how many days my money will be refunded. This issue i have faced 4-5 times with the hdfc bank transactions. Request you to resolve on urgent basis so that i would not regret to be the part of your bank and services you people are providing us as i need to proceed my transaction as soon as possible.

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Apr 4, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 23, 2018

HDFC Bank Customer Care's response Dear Customer,

We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your account number, Date & amount of transaction and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information.

-Manoj
HDFC Bank Customer Assistance

Mar 01, 2018

Updated by Rashmi Kumari Verma How long it will take to get resolve ???? This is just ridiculous that you guys are troubling us by sitting ideally and not resolving our issues.

Mar 03, 2018

Updated by Rashmi Kumari Verma hello,
kindly complete complete the investigation on urgent basis.