[Resolved] HDFC Bank

[Resolved] HDFC Bank — payzapp

A arramna from Hyderabad, Telangana

I added 10, 000 rupees to my payzapp wallet on september 11th 2017, the amount was debited from my credit card but the transaction was failed. I tried to reach the payzapp customer care but there is no response, the customer care is not at all working. I need to receive money back to my payzapp account or credit card account, i would like to know from hdfc bank how many working days to resolve the issue? Was this information helpful? No (0) Yes (0)
Sep 19, 2017 Complaint marked as Resolved Money was credited back to my CC yesterday. Thank you. HDFC Bank customer support has been notified about the posted complaint. Verified Support Sep 19, 2017 HDFC Bank Customer Care's response Hi There was a technical glitch which was being identified and it has been fixed. Due to this issue customers were not able to load money and transfer the money. The issue has been resolved from our end. The failed transactions will be refunded to customers in source card within 5 working days time. -Bejoy HDFC Bank Customer Assistance
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