[Resolved]  HDFC Bank — payzapp money transfer dispute

I tried transferring rs 5000 from my credit card to my payzapp aap account, while processing this transaction it never asked my cvv number or password however i received message on my mobile number that rs5000 has been deducted from my credit card. Rs5000 never added to my payzapp app which i wanted to transferred to my savings account. Plz refund.
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Oct 11, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 04, 2017
HDFC Bank Customer Care's response
Dear Customer,

That sounds concerning.​ For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW

-Bejoy
HDFC Bank Customer Assistance
Verified Support
Sep 06, 2017
HDFC Bank Customer Care's response
Dear Customer,

We are yet to hear from your end, kindly share your experience using the below given link: http://bit.ly/2aJ9wGW

-Bejoy
HDFC Bank Customer Assistance
Complaint comments 

Comments

Hello Bijoy,

I have posted the details on the mentioned link. Please refund the money. Thanks
Ref I'd PZ[protected]
I have many issues to using payzapp iam unable to link upi and I have comleted my basic kyc in which I am not able to use wallet. My register mob no [protected]
[protected]@gmail.com

When I try to link upi it is show payzap had an error try some time later

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