[Resolved]  HDFC Bank — Payzapp Payment refund issue

Address:Adarsh Nagar sonipat haryana

Transaction id:[protected]rW46wM7
Rs. 11993 transaction failed but money debited and not refunded yet even after 8 days. There is no customer care for hdfc payzapp. Plz refund the payment
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Sep 7, 2021
Complaint marked as Resolved 
Payzapp debit but not refund Txn id -202108271736038679rW46wM7 Amount-11993
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 09, 2021
HDFC Bank Customer Care's response
Dear Customer,

This is certainly not the experience we wish to deliver. We are sorry for the inconvenience caused to you, request you to provide your registered details & issue details to this link http://bit.ly/2aJ9wGW. Mention ref ID PZ[protected] in the comment box for us to investigate & revert to you on your registered email ID with a resolution.

-Anay
HDFC Bank Customer Assistance
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