HDFC Bank — personal loan amount collected but not deposited my loan account

Address:

Visakhapatnam, Andhra Pradesh, 530016

Dear Sir/Madam,
Loan account number #22098561
I have taken Personal loan hdfc bank in 2010 and i have paid 38 emi'sr promptly till 2015, remaining 10 emi's In 2015 one hdfc collection guy came and suggest me that he will settle the amount from hdfc bank that time im having out standing of 50000/- and he offer me for settlement for 30000/- in November 2015 and i have paid him 32500/-. as cash amount towards my settlement amount and he shown his id card and hdfc receipt and and i have hand over the amount to him and he said he will get back to with NOC letter from hdfc after two days and i have waited for some time but he has turned out and after that i have not received any call from hdfc i thought loan was closed. Suddenly today i have got call from hdfc bank and asking threatening for the remaining amount i explained about my last payment he said bank has not received any amount i was shocked about it . Now recently i have diagnosed with Colan cancer and im in treatment and i said im unable to pay now i have explained every thing to hdfc people but they threatening me for the amount and now they are litrally harassing me and my family even they dont have concern about my health and other issues now they are threatening me regarding for money as i am unable to pay the amount my situation not that good for my medication and kichemo therpy im spending monthly 30000/-Rs so kindly suggest me in this regard.For your reference i am attaching my report kindly help me.