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[Resolved]  HDFC Bank — personal loan application rejected

My personal loan application no 55401028

I have applied personal loan 15 days back in hdfc nungambakkam branch chennai thro marketing rep : jeevetha and i have followed every day they told me same answer is my application under process

Suddenly today 06.03.2018 my application is rejected that is also after my contact over phone they are collected my personal documents up 10 details also signed cheque leaves if rejected my personal loan applicatiion kindly return my all documents along with cheque leaves

And i am a credit card holder in your bank i surrender my card immediatly

Very poor customer care your side..
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Apr 20, 2018
Complaint marked as Resolved 
Mar 06, 2018

Complaint Status

HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 07, 2018
HDFC Bank Customer Care's response
Dear Customer,

We also regret our inability to return the loan application form (bank document's) as these are considered Bank's property and retained as per the internal process of the Bank. In this connection, you may also refer to the declaration on page-2 (Most Important Terms and Condition and declaration by the customer) of our loan application form (available on www.hdfcbank.com>> Our Corporate Commitment>> Loan application form>> Personal Loan-Salaried Individuals). Please feel free to write to us at [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

-Manoj
HDFC Bank Customer Assistance
Mar 07, 2018
Updated by msaravana
MR -Manoj
HDFC Bank Customer Assistance
Complaint comments 0 Com

SIR

My personal loan application no 55401028

YOU ALSO NO MENTIONING MY APPLICATION RETURNED REASON

GENERALLY ALL ARE NORMALLY DOING

BEFORE APPLY PERSONAL LOAN ORALLY ASKING ONLY EITHER SIDE

GENERALLY ANY BODY NO READING TERMS AND CONDITION BEFORE SIGN

WHAT I ASKING YOU IF NOT ELIGIBLE MY APPLICATION

KINDLY RETURN MY SUBMITTED DOCUMENTS WITH MY SIGNED CHEQUE

WITH YOUR BANK COVERING LETTER AND MENTION THE REASON THAT IS

OFFICIAL PROCEDURE

IF LOAN SANCTIONED YOUR BANK ARE CHARGING PROCESSING CHARGES RS.7500/- COLLECTING BY ME, WHY YOU COLLECT THIS AMT - FOR THIS SERVICE ALSO

THANKS
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