[Resolved] HDFC Bank — personal loan application rejected
My personal loan application no 55401028
I have applied personal loan 15 days back in hdfc nungambakkam branch chennai thro marketing rep : jeevetha and i have followed every day they told me same answer is my application under process
Suddenly today 06.03.2018 my application is rejected that is also after my contact over phone they are collected my personal documents up 10 details also signed cheque leaves if rejected my personal loan applicatiion kindly return my all documents along with cheque leaves
And i am a credit card holder in your bank i surrender my card immediatly
Very poor customer care your side..
Was this information helpful?
Apr 20, 2018Complaint marked as Resolved
Mar 06, 2018
HDFC Bank customer support has been notified about the posted complaint.
Mar 07, 2018HDFC Bank Customer Care's response Dear Customer,
We also regret our inability to return the loan application form (bank document's) as these are considered Bank's property and retained as per the internal process of the Bank. In this connection, you may also refer to the declaration on page-2 (Most Important Terms and Condition and declaration by the customer) of our loan application form (available on www.hdfcbank.com>> Our Corporate Commitment>> Loan application form>> Personal Loan-Salaried Individuals). Please feel free to write to us at [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.
HDFC Bank Customer Assistance
|Add a Comment||ShareTweet|