[Resolved]  HDFC Bank — Personal loan bribe

Address:Bangalore, Karnataka, 560043

To,
Mr. Aditya puri
Hdfc bank ltd. Hdfc bank house,
Senapati bapat marg,
Lower parel (West), mumbai - 400013.
Office number:[protected]
Fax number:[protected]
Email id - [protected]@hdfcbank.com

Mr. Navin puri
Hdfc bank ltd. Hdfc bank house, senapati bapat marg,
Lower parel (West), mumbai - 400013.
Office number:[protected]
Fax number:[protected]
Email id -countryhead.[protected]@hdfcbank.com

Mr. Abhay aima
Hdfc bank ltd.Hdfc bank house, senapati bapat marg,
Lower parel (West), mumbai - 400013.
Office number: 022 – 30966405 fax number:[protected]
Email id - countryhead.[protected]@hdfcbank.com

Mr. Parag rao
Hdfc bank ltd. 16th floor, tower a,
Peninsula business park,
Lower parel (West), mumbai - 400013.
Office number:[protected]
Fax number:[protected]
Email id – codecomplianceofficer.[protected]@hdfcbank.com.


Copy to,
The commissioner of police,
Bangalore city police,
No:1 infantry road, bangalore - 1
Phone:[protected],[protected]
Email: [protected]@ksp.Gov.In

Raghuram govinda rajan
Rbi governor
Reserve bank of india
Central office building
18th floor, shahid bhagat singh road
Mumbai-400 001.
[protected]
From
Kumar swamy
No 115, 4th cross mallappa layout
Kalyan nagar post
Bangalore 560043

Sub: - harassment and man handling by personal loan department
Dear sir,
I am the resident of the above address and i was working in mnc company, i had applied for the personal loan, loan application number 39125571, on 2nd april 2016. It was rejected when i checked with the phone banking officer . After few days means today 20 april 2016, by the name karthik called me from the land line number[protected].And he said he can release the loan if i give the 2 lakh rupess as bribe, i was agree, mr karthik has collected 2 lakh rs from my house address .And he called me to visit branch office with the cheque slave and one id proof.

I visited the bank around 1pm on 20 april 2016 means today athdfc bank 2nd floor indira nagar, bmrcl cmh road, bengaluru, karnataka 560038 .They ask me to show all the document and they took all my original and they were not returning the document . After that they called branch manager prakash. He him self ask for the 3 lakh. Totally it was 5 lakh .. I was not agree and i told i will complaint to the managing director. They did not allow me to go out side and totally catch me around 7 to 8 people including security and they hit me like any thing. And they called to indira nagar police station bangalore. They locked me in conference room which is in 2nd floor.
After few minute police constable shiva kumar came from the police station of indiranagar with hoisala zeep, they took me to the indira nagar police station with the branch manager prakash and karthik both from the hdfc bank.
I have explained all the situation to the police inspector and the head constable chandrashekar, indira nagar police station.
After they release me and they explained to the bank people not to behavior like this with the customer . Mr karthik and branch manager prakask was aggree to re pay my amount, once release from police statoin they are dinied to pay my money.
From the police station it self i have called to the managing director aditya puri using the land line number[protected]
I would request you to consider this oh high priority and please terminate those employe who hit and rub me.. For the proof please visit the cctv footage of the brach 2nd floor personal loan department ..Totally 7 people has to be terminated inclusing security who was on shift on today 20 april 2016 . 1.00pm and i lost the chain of 50 gram in that man handling . And they took my pan card and election card from them, please return my chain and the my all id and address proof.

Your faithfully
Kumar swamy
[protected]
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Dec 29, 2016
Complaint marked as Resolved 
done
HDFC Bank customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

We have received your email vide ref id[protected]. Our senior management team is investigating in the matter and will revert to you.

-Anay
HDFC Bank Customer Assistance
But HDFC saying, I am base less complaint, Please verify with 20th April 2016 time 1.00 PM to 2.00 PM CCTV footage. of HDFC bank 2nd floor CMH Road branch, Personal loan department ..
Thanks

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