[Resolved]  HDFC Bank — personal loan

Address:

Mumbai City, Maharashtra, 400050

Few days back i have been approached from a hdfc bank employee for top up on my existing personal loan for amount of 1lac. The hdfc employee name is surya[protected].
And he said the processing fee will be less than 1800rs but i was charged more than 3500rs.
I spoke to him regarding this he said go to andheri jb nagar to cancel the recent my new top up personal loan when i went there the said they can't cancel it now if i want to cancel then i have to pay the full interest for the 24 months period now.
I spoke to surya's manager rohan shinde[protected] regarding this but he to refused to answer.
I am very dissatisfied with this kind of service from hdfc bank.
Now due to this i have decided to cancel my existing credit card and bank account with hdfc.
Very bad service from hdfc next time i will never do any business with hdfc bank.
I don't know what to do next in my case.