[Resolved] HDFC Bank — personal loan | |||
I have taken a personal loan of rs.10, 50, 000/- from hdfc bank during august 2016. I have paid the emis on regular basis without any default. I wanted to preclose the loan account and approached the bank for the same. They asked me to pay pre-closure charges of rs.42000 @4.72 per cent apart from outstanding loan amount of rs.8, 72, 000/-. I have contancted bank customer care and physically went bank branch for waiver of these penal charges. I have also requested through mails for waiver. But bank people are not at all waiving these charges. I have paid processing fee, insurance charges, service tax, stamp duty etc at the time of loan sanction. I have also paid interest on the loan amount regularly without any default on the due dates. After 15 months i wanted to close the loan account. Inspite of all these they are charging me with these unjustified penal charges. Please help me in this reguard. Thank you Was this information helpful? | |||
Nov 25, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Oct 18, 2017 HDFC Bank Customer Care's response Dear Customer, I request you to share your Loan Account No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better. -Manoj HDFC Bank Customer Assistance | |||
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