[Resolved]  HDFC Bank — personal loan

Address:Chennai, Tamil Nadu, 600071

Hdfc personal loan collection agency is torturing & harassing me to the core. I have recorded & documented every conversation with different hdfc agents. The way of follow up has forced me to quit payment. They are abusing by using too much profanity. Agents are visiting my home at 8 p m in the night. I have clearly informed about my working hours and availability yet they are forcing me. If the same continues i may need to reach out to banking ombudsman. I don't want to mention the representative name & moreover most of the agent don't even tell their name during conversation
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Jun 23, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 15, 2018
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your loan account details, the registered contact details, the caller details and the complete issue to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
Complaint comments 

Comments

Hi HDFC Team,

Renewal Membership charges gets deducted from my credit card without intimating me.

How HDFC can do such type of things.

HDFC bank is deducting an amount of 500 each month from past 2 months, which is wrong. Without intimating how come they can deduct from anyone's salary. This is not acceptable.

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