[Resolved]  HDFC Bank — personal loan

The actual emi i used to pay was on 4thjun-2018 and i have placed the amount in my icici bank account at late hours of that day. But same was not not deducted. After that a message has been received that loan was resubmitted on 12th jun-2018. So same was again placed in the account and that day was also not deducted. After a message was received that you can pay the loan amount through the site. I have payed the money on 13th jun-2018. Then called from the hdfc and provide your reference number. However, again a message was received saying that thanks for paying the emi but you are fined with 649rs. Now i did not made a mistake to pay the money and the required amount was placed as per commitment but fine was result. Now i want to make a complaint in human rights if same was fined and may got delay in the further emi if the issue was not resolved. Thanks
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Jul 22, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 19, 2018
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your Loan account, complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance
Jun 23, 2018
Updated by Kishore Neerukonda
47253366 is the loan account number. Even the amont I presented in the bank loan amount was not detected and fined. Contact-[protected]
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