HDFC Bank — personal loan

Address:

600011

This is regarding my personal loan settlement/closure.
The Collection agents are not following the RBI guidelines and coming to house in Odd hours and shouting and threatening to me and creating nuisance in the neighbor.
I want to stop the illegal collection process immediately which is an harassment to me and kindly follow only the legal procedure.
I had always intention to pay or settle the card, but unfortunately I am going through very bad financial crisis and currently do not have a job right now.
In regards to this, I have also informed the same to your phone banking agent
Palavesam-[protected].
[protected]-palavesam HDFC manager, he is saying himself as zonal collection head and he is threatening me.
they are torturing me and my dad by calling continuously for more that 50+ times and they have given my number to all of your collection agencies and daily im getting more that 150+ calls.
pls ask them to stop this torture immediately.