Hdfc Bank — personal loan

 
1 Review
Bengaluru, Bangalore District, Karnataka, India
 srikanth mupparaju on Jan 8, 2019
Hi Team

I have I applied for personal loan from HDFC I got the loan after deductions Charges, Processing Fee and Insurance. When I am applying loan on that time I said clearly I don't want any insurance but they charged and bal tra to my A/c. When I am taking topup loan on that time also I said clearly I don't want Insurance but Again they charged. Almost they charged 13 K from both the loans. When I am taking toploan executive said I will get back first loan amount to my bank a/c. Still i didn't receive any amount and Insurance documents under my name for the 13k. ECM got cancelled but they said after due date and I clear the loan amount on the same day. But they charge 640+ for charges. It's not my fault and I am clearing the EMI before due date and giving tra ref no to staff. But still staff are torchring for charges. I am getting calls from diff nos and each staff saying diff procedure.

Please look and solve my problem

Complaint Status


[Jan 09, 2019] HDFC Bank customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    54%
    Complaints
    15819
    Pending
    1787
    Resolved
    8072
    phone
    +91 22 6160 6161
    +91 22 2498 8484
    location
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    Hdfc Bank - personal loan