HDFC Bank — Personal Loan Complaint

Address:

Ghaziabad, Uttar Pradesh

Hello My personal loan reference number is 31070327. I just want to know what type of management you guys are doing in your bank. Firstly I got a message of approval on 30th Dec 2014 after that at the time of disbursement it was rejected due to residential address verification though I was present at the time of Home verification. The verification at home was done two times and both the time I was present. After that again there was a home verification on 8th Jan 2015 and that time too I was present. On 9th Jan a representative called me that he is coming for home verification and another call on the same day and same time I got from bank that my personal loan verification report has been uploaded. I will get the message of the approval. When I call to customer care they say that information has not been updated yet you may talk to the sales manager Mr. Imran. When I call him he just always give me some time to wait from last 7 days. Again when I call to Customer Care they give me the number of Mr. Raj Singh and believe me he don't have any manners or atticates to talk to his customers. Sometime I get the message of approval, sometime it is rejected, sometimes your representatives misbehaves... You guys don't have any co-ordination between yourself then how the hell you all are managing the bank. Keep your loan with yourself and I don't want any loan from you all. This is the most disgusting bank I have ever seen in my life. Also I will go to the consumer court against your bank. You guys dont have any atticates how to behave with your customers and no management at all. Regards Alisha