[Resolved] HDFC Bank — Personal loan ( extra charges ) | |||
Loan number[protected] I have tried hard to pay my EMI on time, but I am not able to because of the change of salary account . I have tried multiple times hdfc team to change the bank for automatic deduction but for that they are asking me to go to main office in Karnataka, which is not possible for me at present as it is very far. I have tried to pay through online but there I am getting error that your account id is wrong. How I pay now ? Delay is happening and hdfc team is calling me to pay extra charge ... The extra charge that is being asked from me for late charge should be cleared...and provide me change my account for automatic debit ...I cannot pay extra charge because you do not have system to change bank. Name - Jomey Was this information helpful? | |||
Aug 5, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support May 15, 2021 HDFC Bank Customer Care's response Dear Customer, We regret the inconvenience caused. We have shared the details of your query with the concerned team who would get in touch with you by[protected]. We request your patience and support in the interim. -Nadia HDFC Bank Customer Assistance | |||
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