HDFC Bank — personal loan issue

Address:

Tirupur, Tamil Nadu, 638661

Hello,

I took a loan from hdfc bank, after that i complaint my issue regarding 13500 detected from my account without my knowledge. I raised a complaint in consumer complaints also. After that i received a threaten call from [protected] and his email id is rajesh. [protected]@hdfcbank.com.

Whoever called for me complaint addressee person scolded me anything,

First he asked why u signed empty paper
Ans : hereafter bank should not get signature in empty paper.

Second : where we agreed 10.99%, give me proof.
Ans : i don't have proof. But hdfc bank should forward the proof to me 11.25% where i agreed. Please upload my documents whatever i given to hdfc bank. I suspect my document are used hdfc bank or not.

Finally understood, he is asking me immediately close the loan. If the consumer has bulk in hand about 5lac why the people are going loan.

The hdfc bank is not people service, its local finance i think.

Still i can't digest my loss of 13500 from the hdfc bank.
Government will not take care about this things i hope. People whoever suffering from through hdfc bank. Please write it in all the way open to the world.

My loan account number : 58905222

Clearly attached loan processing person notes, first line written correct interest agreed second line after raising issue they updated themselves and forwarded to me.

On top of that earlier complaint, i received response from bank following the same

Recording also i can attach but there is no option from here. So i written in mail also [protected]@hdfcbank.com

Verified support
Hdfc bank customer care's response, dec 04, 2018

Dear customer,

We are working on your concern vide ref id:[protected] and will revert to you in 4 working days.

-anay
Hdfc bank customer assistance