[Resolved] HDFC Bank — Personal Loan No.[protected] ECS - non clearance - Fee and charges waiver off request - Reg. Ref: HDFC Bank Acc. No.[protected]

dprsudhakar

from Bhongir, Telangana

Address:	Hyderabad, Andhra Pradesh, 500090
Website:	www.hdfcbank.com

My above mentioned PL EMI due is on 07 th of every month. Automatically it is getting cleared every month through ECS. During December 2016 it was not cleared. I don't know the same till 16 th Dec., '16 till your executive called me on 16.12.16. I don't know the reason for it's non clearance on 07.12.16.
I request you to kindly waive off the charges of Rs.633/- debited to my loan account, since the problem is not from my side for non-clearance of ECS from SBI during December 2016, and I have made the payment through alternative mode of payment as instructed by your executive on 20, 12.16.
D.P.R.SUDHAKAR, HYDERABAD MOB: [protected]

Was this information helpful?

No (0)

Yes (0)

Feb 6, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 06, 2017

HDFC Bank Customer Care's response Dear Customer,

Your email has been received vide ref id[protected]. Our team will respond to you in 5 working days

-Manoj
HDFC Bank Customer Assistance