HDFC Bank — personal loan not relevant to me

Address:

Pune, Maharashtra, 411014

Sir/madam,

In reference to HDFC Bank PERSONAL LOAN, where i have not taken this loan & it was informed to customer care & HDFC bank, but still receiving mails with recovery dept calls. Someone who has made input of my mail id & contact no, but bank not yet taken any corrective action till yet against that person & today also send harassment mail mentioning it was not paid, asking for total amt to be paid as per below mail snapshots.

We hereby recall your entire Loan (principal and interest) and require that you repay all pending dues, including fees and charges amounting to Rs 214001.46 within a period of 7 days.

The Bank has referred your account to an authorized outsourced associate, who would liaise with you for the purpose of collection of dues. You are requested to extend your co-operation to our representative in this regard.

The Bank also reserves the right to

Invoke “Banker’s General Right for Lien” towards any overdue in your loan account.
Include your name in the list of defaulters and share the conduct of your loan account with other banks/financial institutions, Credit Information Companies and statutory bodies in accordance with the Credit Information Companies (Regulation) Act, 2005, as amended from time to time.
Seek legal recourse under applicable sections of the law to seek redress for dues outstanding on your loan account.

We hope that you will not allow the issue to precipitate any further and resolve the issue by making the required payments immediately.


Yours Sincerely,

Officer - Retail Portfolio Management – PERSONAL LOAN

Original account holder no: HDFC Bank PERSONAL LOAN Account Number[protected] as per mail receipt)

my complaint request no # PUNC[protected]

kindly look into.