[Resolved] HDFC Bank — personal loan rejection

Kk2004

from Patna, Bihar

Address:

Begusarai, Bihar, 851101

Dear sir,

My name is kundan kumar. I am customer of your bank from last 6 years. On 26 september 18 i was received a call from hdfc banker name was soumya chokrawarty regarding personal loan. She was offered of rs.50000/- personal loan on 12.5% interest. After her confirmation i was uploaded documents in link who was provided by her.

But now when i called to soumya, a manager has pick the call and he saying your loan is rejected due to your salary is not in loan creteria.

Sir i request you kindly tell me if on rs.16627/- salary is not in 50000 loan creteria than why bankers had uploaded my documents for loan.

Kindly take action on priority basis. I am waiting your response.

For your reference snap shot is attached of loan massage

My customer id is 46198465.

Regards
Kundan kumar
[protected]

+1 photos

Was this information helpful?

No (1)

Yes (0)

Oct 31, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2018

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

-Anay
HDFC Bank Customer Assistance