[Resolved] HDFC Bank — PIN number of food plus prepaid card

venkat1243

from Hyderabad, Telangana

Address:	600017
Website:	HDFC home page

Why do HDFC do not provide any online option for changing food plus card PIN or Phone number. Its very problematic for employees who get transferred from one location to other.Finally when the customer forgets pin or looses card, The bank sends details to the address which is given at the time of card initiation. Is there any other option to get the PIN within the current address where the employee got transferred. It will be better if there is an option to make changes through online rather than sending details to the location manually.

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Oct 24, 2016

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Sep 17, 2016

desca33's response please send me a new pin for my credit card

Verified Support

Sep 23, 2016

HDFC Bank Customer Care's response Dear Customer,

I request you to share your card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU23091605 in the subject line. Will assist you better .

-Bejoy
HDFC Bank Customer Assistance

Verified Support

Sep 23, 2016

HDFC Bank Customer Care's response Dear Customer,

We request you to kindly provide us your suggestion/feedabck at [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better .

-Manoj
HDFC Bank Customer Assistance