[Resolved] HDFC Bank — please reduce my late pay charges & add my debited balance at what you taken | |||||
Dear sir / madam, sir / madam, my name is. p. Padmaja w/o — p. Srinivasa rao my credit card no — is - [-[protected] ] I had already paid my credit card total amount in 40, 000 in may 5 th, but u sent a sms to my registerd mobile number yesterday the pending balance of rs (-3300), at recent of 2 days before u send a sms of pending balance of rs — (4300) why because i do not use any trasnsition in my card from the month of may, sir please check & reduce my credit card pending balance Today i had deposit — 430 — of pending amount at what u send a urgent sms to my registered mobile no — ([protected]) i had paid But u not debited or not "autopay" the amount U sent too charges Pls reduce late payment chaqrges So i want to continue my card, pls reduce that late payment charges please do needful asap. thanking you sir, p. Padmaja ph. No — original message — From: "goldngold. Gnt" Date:18/10/2017 7:29 pm (Gmt+05:30) To:customerservices. [protected]@hdfcbank.com Cc: Subject: fwd: 'hbl=[protected]' fwd: sub ; - reduce my credit card charges Hi sir Today u send a message for my registered number for pending balance of 430 to paid I already paid today Plse check & reduce my pending balance Dear sir / madam, sir / madam, my name is p. Srinivasa rao my credit card no — is - [-[protected] ] I had already paid my credit card total amount in 40, 000 in may 5 th, but u sent a sms to my registerd mobile number yesterday the pending balance of rs (-3300), already this month last 2 days u send a message of pending balance (4300) at this month at 3rd u debited amount of rs — (500+4518) total (5018) because i do not use any trasnsition in my card from the month of may But why u debited amount 5018 U sent too charges Pls reduce late payment chaqrges plse reply this is 4th time complàint So i want to continue my card, pls reduce that late payment charges please do needful asap., & add my late charges at what you debited in my card thanking you sir, p. Srinivasa rao ph. No Was this information helpful? | |||||
Dec 16, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Nov 13, 2017 HDFC Bank Customer Care's response Dear Customer, We have reviewed your comments expressed and confirm having responded to your email id on November 07, 2017. We request you to review the same and revert us via email to enable us to assist you further in this regard. The reference number for this interaction is [protected]. -Anay HDFC Bank Customer Assistance Verified Support Nov 15, 2017 HDFC Bank Customer Care's response Dear Customer, we have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days.The reference number for this interaction is[protected] -Manoj HDFC Bank Customer Assistance | |||||
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