| Address: | Shop-25 2nd Floor Old main market malviya nagar, New Delhi, Delhi, 110017 |
Dear mam/sir.
Subject - my dispute which is created by hdfc customer care department.
My name-yatin jassal. Iam existing customer at hdfc bank from last 5 years. Ineed your help to sort it down my problems nobody have been resolve my problems. I have auto loan around 7.5 lakhs and i also have credit card which is in dispute.. Around last 8 months your customer care department shared wrong information with me. I am very reputed person who having cibil score more than 800*. I'ii paying continuing payment for all banks even my car emi's. But on this time i am totally depressed with your wrong commitments. I covert to emi of 12 months which is paying without any break. But during this your customer care department said we blocked this amount for 12 months and this amount will be release after 12 months i said ok please convert to emi. I'll paying regularly payments on time. Around after 6 months i'll checked amount is still showing in outstanding which was i already paying on every months. Then i'll called to your department he said this amount will be showing you have to pay only minimum payment which is your every months emi. So i'll said ok but when paid second last emi i called to your customer care then he said that wrong commitments your funds is already released on every month. I shocked what is this your customer care departments are said last 6 months your amount is showing on total outstanding your funds will be release once you complete your emi's / i said ok. I mailed from last 4 months your customer departments person are cheated with me. Its very major part. If your earned and you will paying every emi's with loyalty and suddenly you cleared we are cleared side by side your amount and after the 90% paid loan you will get the points you have almost same amount outstanding which was you paying from last 8 months. How do you feel mam. No i get new frame so after that things how do you feel. I maled to customer care please resolve this matter because i have reputation in marke. I mailed to your department i respect hdfc but i am not ready to pay that amount which is wrong.
Past hdfc loan-
Used car loan same my name closed 2.5lakhs something
[protected] 57080 00 closed
Present hdfc loans
Auto loan no[protected]
[protected] 75000 00 active
Please find the attached mailed link of your department conversation. Please its humble requesting don't bothering to go court and take legal action for you guys.
I want justice.
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