HDFC Bank — Policy not issued

Address:

Mumbai City, Maharashtra, 344022

I have paid Rs.8640 for my Policy on 7-11-16 for HDFC click to protect Term Policy. But till today, the policy was not issued to me.Even my medicals are perfectly updated and all documents are submitted.

But as per mail conversation, company's representative said that there is a technical mistake due to which policy is not being issued.

Please issue my policy or refund my whole money.
Policy No. 18789669 [protected]

From Jitendra Kumar Chopra
[protected]