HDFC Bank — Policy not received since 6 months

Address:

Jamnagar, Gujarat, 361305

I Nirav Gokani take policy of HDFC LIFE INSURANCE Rs. 50000/- from Khambhalia Branch Hdfc Bank Ltd.
But till I didn't get any documents related to this. I many time approach bank for the same also but they are not reply me properly. And they are ask me to go to Courier Agency for the same. They call me that you policy has been delivered to you on 19/10/2015 but i got msg from courier on 27/10/2015 that WE ARE UNABLE TO REACH YOU FOR VERIFICATION FOR YOUR PROPOSAL NO 17931262. PLS RECEIVE OUR CALL FROM[protected], 67727500 OR 61953830/0660
ALSO I GOT MSG THAT YOUR POLICY HAS BEEN SENT TO YOU VIA MARUTI COURIER AWB[protected]. I CHECK ON MARUTI COURIER SITE ALSO BUT THIS AWB NUMBER IS NOT AVILABELE IS WRITTEN.
PLZ HELP ME TO GET MY POLICY OR ELSE RETUN MY MONEY IN MY ACCOUNT.
CONTACT NO : [protected]