[Resolved] HDFC Bank — policy premium paid twice by mistake

[Resolved] HDFC Bank — policy premium paid twice by mistake

A arpitgoel3010 from Delhi, Delhi Feb 15, 2019

Accidentally the payment towards hdfc policy premium was made twice. I made the 1st payment through hdfc bank account on 12th february. I completely forgot that i had opted for auto premium deduction through my kotak bank account, thus on 15th february the premium amount automatically got deducted. When i'm now checking my bank account i still see the amount deducted, i need one of the payments reversed and amount credited into my account. Policy # 20113826 Was this information helpful? No (0) Yes (0)
Mar 25, 2019 Complaint marked as Resolved HDFC Life customer support has been notified about the posted complaint. Verified Support Feb 19, 2019 HDFC Life Customer Care's response Hi, if policyholder have any unresolved concern with respect to his/her HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.
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Comments

Souravmoyra

from Asansol, West Bengal

Feb 19, 2019

I don't want continue my easy health policy... Before I said that. . But why active my policy & why auto debit?

Souravmoyra's reply, Feb 15, 2019

I don't want continue the policy... Before I said.. But why active my policy & why auto debit?

HDFC Life Customer Care's response, Feb 19, 2019

Hi, if policyholder have any unresolved concern with respect to his/her HDFC Life policy. Kindly inform to the customer that write to us at [email protected] from his / her registered id to have the same look into and addressed.