[Resolved] HDFC Bank — Policy service - incorrect email, hdfc life asking to send email through email which not exist | |||||
I have hdfc account, my personal banker (Vikas) of hdfc bank approached me for sl young star policy. Which i purchased, he putted my email but policy was my wife name When i tried to register policy online with hdfc life, it didn't allowed as my email has other hdfc life policy too. So i sent an email to register my wife email, which they did but did typo and by that register an email which not exists I sent the correction requests but they are asking to send through registered email ( which they have entered incorrectly) On the help side my hdfc bank personal bank just provide a number to call on [protected] and then that lady asked me to call on another number [protected] and on that number lady asked me to contact person whom i have purchase the policy which left hdfc bank 2 year back. What the please service Never purchase any policy with hdfc life. I will take this matter to irda too and will put this message on facebook, let people now what kind of service they can expect from hdfc Was this information helpful? | |||||
Apr 10, 2016 Complaint marked as Resolved immediate after my Facebook post they tried to resolve it . thanks for Manish in HDFCLife who did work on this using facebook HDFC Life customer support has been notified about the posted complaint. | |||||
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