HDFC Bank — Policy sold by false statement/promises

Dear sir,

I purchased this policy through hdfc life agent ms kanimozhi (Agent code[protected]. She has given so many fake promises. We believed everything what she said because she was selling product for hdfc organization. We trust the organization. That agent said it is a one time investment, no need to pay any further premium

Once i received the policy, i came to know that i should pay the premium every year. I contacted hdfc life agent kanimozhi. She said no need to worry about what is said in the documents and she promised you no need to premium every year.

But i received sms and e-mails continuously to pay the premium amount. Then i contacted their agent kanimozhi and asked again. She said no need to worry about sms and mails. I doubted with her reply. So i demanded her to close my policy and wanted my money back. She said i relieved from the company so she told me to give a copy of a document to a person who was standing in front of the entrance of hdfc bank villupuram

When i took this policy i was in kattumannarkoil. She (Agent) was in villupuram. (100 k. M distance) so i never met her. I spoke with her through phone only. She sent all documents through courier to get my signature. At the time of taking policy she has given the following promises

1. It is a one time investment policy. No need to pay any premium

2. After five year you will get the invested amount in double with bonus

3. The amount will be invested in share market the amount will never go down it will get multiple benefits

4. Within the period of five years at any point of time you can get your money back without any benefits

Now she left from your company. Theirr agent kanimozhi has given so many fake promises and made me to join. Now i am going here and there and wasting my money and time to get back my mone

I request pl take necessary action to get my money back.

Because of their agents fake statements only i joined. Now i come to know every thing the said is wrong. For the past three years i am trying to get my money back.

All my request is give my money back

Thanks & regards
Vijayakumar
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HDFC Life customer support has been notified about the posted complaint.
May 31, 2016
Updated by kaliyv
On 30/05/2016 I received a call from customer care. simply they asked all the story again. after listening all the story the call get disconnected it might be done by the person who speak with me, I dont know how to get back my money from these people. I have sent so many mails demanding my money back, they simply call and listen all the story and tell we will try to solve your problem. Nothing happened so fo. i am struggling for the past three years
Oct 02, 2017
Updated by kaliyv
Still I didn't get my money back,
Complaint comments 

Comments

On 30/05/2016 I received a call from customer care. simply they asked all the story again. after listening all the story the call get disconnected it might be done by the person who speak with me, I dont know how to get back my money from these people. I have sent so many mails demanding my money back, they simply call and listen all the story and tell we will try to solve your problem. Nothing happened so fo. i am struggling for the past three years
I raised this complaint 4 years before still i didnt get my money back, i am struggling for years, just they called and simply telling there is no way to return back your money, i paid 60000 rs, if the policy is not continued they will take everything what we paid?? curbing money in the name of policy is so relentless,

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