HDFC Bank — Poor customer satisfaction

Madana krishnan

Address:

Chennai, Tamil Nadu, 600021

Hi,

Recently I applied for a top of my personal loan so irritated and upset with the slow process. It's been more month after submitting the required documents however no update on the loan. I just keep getting a message starting that loan has been approved. Frustrating to get a loan approved in such cases, please don't have your facility call the customers repeatedly begging to take loans.. Worst customer service. Hope at least you go through this email properly.

Thanks,
Madana. K

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Madana krishnan,
Requesting you to mail at [protected]@hdfcbank.com mentioning your Customer ID, loan application number & registered contact number with reference number TTU[protected] in the subject line. The concerned department will look into your issue.
- Natasha
HDFC Bank Customer Assistance