[Resolved]  HDFC Bank — poor customer service

Address:

Chennai, Tamil Nadu

I am currently in chennai and an hdfc account holder since past three years. Since i had required to use credit card, i applied for credit card and paid all the due bills correctly and kept my due bill balance as "zero". Currently i don't need credit card and i have asked to de-activate my credit card two weeks before at hdfc customer care and my relationship manager (Chengalpattu branch - [protected]). They asked me to pay the balance amount of rs 18573/ and asked me to call the customer care again. I payed 18473 and called the customer care again. They again asked me to pay rs 1/ (Very much frustrated). Then i again asked me to pay paid rs 143 and called customer care (+91 [protected]) and they asked me to download the form and send the request to another branch hdfc bank cards division, no 8, lattice road, thiruvanmiyur, chennai (Why they didn't ask me to approach this branch at my first call itself?). I have spoken to many support guys at hdfc credit card. Why each and every one is telling different things to simply deactivate my credit card. Today i again received a message from hdfc to pay "total due of rupees 470". I don't want to use this hdfc service any more and totally not satisfied with their customer support.